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Privacy Policy for Lexington Paint Pros in Lexington, MA

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Last Updated: October 6, 2025

At painterslexingtonma.com, also referred to as "painterslexingtonma.com," "we," or "us," we take your privacy seriously.
This policy describes the information we collect, how we use it, who may receive it, and the options available to you. By accessing painterslexingtonma.com or any website that links to this policy, you agree to the terms below.

Scope

This policy applies to information collected:

  • On our Website
  • Through emails, text messages, and other electronic communications with us
  • Through our ads and apps on third-party websites when they link to this policy

This policy does not cover information collected offline or on websites we do not control.

Information We Collect

We collect three categories of information:

1. Information You Provide

Examples include:

  • Name
  • Address
  • Email
  • Phone number
  • Details about your service request (location, scope, timing, pricing expectations, notes)
  • Any other information you choose to send us

2. Information Collected Automatically

Examples include:

  • Pages viewed, links clicked, time on site, referring and exit pages
  • IP address, device IDs, approximate location, browser, operating system, screen size, language, and time zone
  • Search terms used on our site
  • Cookies, pixels, web beacons, and similar tools

3. Information from Third Parties

Examples include:

  • Updated contact details
  • Purchase or interaction history
  • Service request verification and fraud screening
  • Advertising and analytics data, including email engagement

Your information may be processed in the United States and in other countries.

Cookies and Similar Technologies

We use cookies, pixels, and web beacons to:

  • Recognize you on return visits
  • Measure website performance
  • Tailor content
  • Support advertising efforts

Most browsers allow you to block or remove cookies. Some features may not function properly without them.
Third parties may also place cookies, and we do not control those cookies.

Interest-Based Advertising

We may partner with others to display ads based on your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, and hashed emails to recognize your device.

For more information or to opt out, visit:

How We Use Your Information

We use information to:

  • Operate and improve our services and Website
  • Review and complete your service requests
  • Connect you with service providers suited to your request
  • Send updates, support messages, and request-related communications
  • Personalize your experience and marketing
  • Conduct analytics, research, and product development
  • Detect, prevent, and respond to fraud, abuse, and security concerns
  • Enforce our Terms of Use and satisfy legal obligations

How We Share Information

We share information in the following situations:

Service Providers and Provider Networks

If you ask for a quote or service, we share the information needed with third-party service providers and provider networks so they can respond to your request.

Corporate Family and Affiliates

We may share information with our parent companies, subsidiaries, and affiliates.

Vendors

We share information with vendors that support our Website and business, including analytics, security, payments, support, and marketing providers.
They may access personal information only to carry out services on our behalf.

Advertisers and Marketing Partners

We may share automatically collected information for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.

Aggregated or De-Identified Data

We may share information that no longer identifies you.

Legal and Safety

We may disclose information to comply with the law, protect our rights and safety, or investigate fraud and misuse.

Business Transfers

We may share information during a merger, sale, financing, bankruptcy, or acquisition.

Third parties that receive your information may be governed by their own privacy policies.

Your Choices

  • Do not provide information: You may browse public pages without submitting personal data, but we cannot handle service requests without it.
  • Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages. This will not stop messages from providers with whom we shared your request.
  • Cookies: Manage cookies through your browser settings or use the opt-out links above.

Access and Control

You may ask us to:

  • Review the data we have about you
  • Fix inaccurate information
  • Delete information, subject to legal or operational requirements
  • Share concerns about how we use your data

Use the contact methods listed in the How to Contact Us section.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, taking into account:

  • The type and sensitivity of the data
  • The risk of harm
  • The reasons for processing
  • Legal obligations
  • Whether the purpose can be achieved in another way

Security

We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage method can be guaranteed to be completely secure.

Children's Privacy

The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, please do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.

California Privacy Rights

If you live in California, you may have the following rights, subject to certain exceptions:

Right to Know

You may request details about:

  • Categories of personal information collected
  • Sources of collection
  • Business or commercial purposes
  • Categories of third parties with whom we shared information
  • Specific pieces of personal information we hold about you

Right to Delete

You may request deletion of personal data collected from you, subject to exceptions.

Right to Correct

You may request correction of inaccurate personal data.

Right to Opt Out of Sale or Sharing

We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."

Right to Non-Discrimination

We will not treat you unfairly for exercising your privacy rights.

Verification

We verify requests before taking action. Requests that cannot be verified or are excessive may be denied.

How to Submit a Request

Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof that the agent is authorized.

Shine the Light

California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.

Visitors Outside the United States

The Website is intended for residents of the United States.
If you visit from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

Changes to This Policy

We may revise this policy from time to time.
When we do, the "Last Updated" date will be updated.
Your continued use of the Website means you accept the revised policy.

How to Contact Us

Lexington Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807

To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."

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Lexington Paint Pros provides full-service painting and home maintenance for homeowners who want dependable results and clean, detailed workmanship. Proudly based in Lexington, MA and serving neighboring communities, the team brings trusted local experience to every project.

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